Prohibited-use policy

Operating model

Live links are not approved for sanctions evasion, unlicensed financial promotion, misleading sales, chargeback evasion, or activity that provider and compliance policy blocks.

Ready

Policy version2026-06-07

Last updated2026-06-07

MonaxPay roleSoftware, orchestration, risk controls, receipts, reporting, and audit evidence.

Unlicensed financial promotion

Blocked

Investment offers, managed accounts, trading signals, guaranteed returns, or similar regulated promotions require explicit legal and provider approval before any live route.

Sanctions and restricted exposure

Blocked

Sanctioned persons, sanctioned jurisdictions, evasion patterns, third-party payment misuse, and mule activity are blocked or escalated before live link approval.

Misleading sales and chargeback evasion

Blocked

False claims, hidden terms, deceptive call-center scripts, pressure tactics, and attempts to avoid legitimate disputes are prohibited.

Refund and support policy

Review

Physical goods, services, campaigns, and invoices must have clear customer support and refund handling. MonaxPay may require evidence before a route goes live.

Operating model

Applies toMerchants, personal recipients, API partners, and team operators.

Merchant roleOwns customer relationship, truthfulness of offer, refunds, support, tax, and settlement wallet.

Provider roleOnramp, payment-method checks, provider KYC where required, card authorization, and provider disputes.